Feedback Five is one of most used Amazon Feedback Tools and is also here that will help you with getting feedback on Amazon. Because every seller needs a fantastic feedback for their products and service, but up to 90% of the consumers tend not to leave any feedback on Amazon.
If you enter demand for feedback, Feedback Five gives sellers a sensible way to proactively manage their feedback scores. Thanks to Feedback Five you can manage an automatically solicit feedback from a customers, review neutral ad negative feedbacks received, monitor trends as well as manage the reviews of your respective Amazon products (as well as from similar ones of your respective competitors).
Feedback Five Features
In order to obtain the most feedback reviews, Feedback Five possesses you some pretty useful features, here are the three main ones:
Feedback Management
Automate your feedback requests to clients according to certain parameters:
timing: just when was the feedback send language: send the feedback within the user’s preferred language customize ASIN: change the timing by ASIN exclusion: exclude certain orders in the loop and don’t send feedback (for instance, for products on FBM with late shipment)
This way you are able to track your seller reputation crawling the ladder up to win the Buy Box.
Official Amazon Review Requests
Tired of manually sending Amazon Review Requests? Yes, that implies:
1. Click on the order and type in the details page 2. Click on the “Send feedback” button 3. Check if you might be available to send the feedback request or otherwise not (based on the order shipment timing) 4. Click on “Yes” for you the review request
Well, this boring process dies the following today. From now on it's also possible to automate it using FeedbackFive.
Product Review Management
You can automate the whole process of product review while using Feedback Five tool.
Also it offers detailed analytics data and key insight into the products by just a fairly easy clicks.
Complete report on features:
- Send approximately +1M Monthly emails - Create Email Campaigns - Send feedback and review request emails - Manually exclude orders from solicitation - Basic timing capabilities (time of day, days after order, etc.) - Advanced timing capabilities (days after delivery) - Email Analytics - A/B testing - Auto-exclusions (Late Orders, Refunded Orders, Out of Country) - Advanced campaign rules (Segment by ASIN, Fulfillment Channel, geography, etc.)
Feedback tools
- Supports Amazon.com, .com.au, .ca, .mx, .co.uk, .de, .es, .in, .it and .fr - Monitor your own ASINs (approximately 10.000) - Monitor competitor ASINs (up to 10.000) - Review analytics over 7, 30 and 3 months - Export feedback to csv file - Review alerts by email and text
Email Content features
- Pre-built Amazon TOS compliant email templates for feedback and review requests - Email templates professionally translated in 5 languages - Advanced HTML editor - Feedback removal request email template - Customize with your logo and colors - Targeted links for buyers to depart feedback or reviews - Insert product specific content - Automatically include product images - Add animated GIFs - Include attachments for example PDF files - Customizable CTA buttons - One professionally designed email by way of a Certified FeedbackFive Email Designer
Administrative features
Trial
All plan levels provide a 14-day trial offer! No charge card required.
Pricing
There are 4 different pricing plans available
Lite: $0 / month
50 Monthly emails included 3 Email Campaigns - Send feedback and review request emails - Manually exclude orders from solicitation - Basic timing capabilities (time of day, days after order, etc.)
- Daily email summary of your feedback and review activity - Complete good reputation for FeedbackFive activity for every order
- In-app onboarding - Self-Service Help Center - Email - Personal kick-start session with an account advisor - One-on-one account optimization calls
Basic: $9.99 / month
250 Monthly emails included 3 Email Campaigns - Send feedback and review request emails - Manually exclude orders from solicitation - Basic timing capabilities (period, days after order, etc.)
- Supports Amazon.com, .com.au, .ca, .mx, .co.uk, .de, .es, .in, .it and .fr - Reputation management dashboard - Feedback analytics over 7, 30 and 90 days - Export feedback to csv file
- Supports Amazon.com, .com.au, .ca, .mx, .co.uk, .de, .es, .in, .it and .fr - Monitor your individual ASINs - Monitor competitor ASINs 2 Free ASINs incorporated with plan - Track approximately 10,000 ASINs - Review analytics over 7, 30 and ninety days - Export feedback to csv file - Review alerts by email and text
- Pre-built Amazon TOS compliant email templates for feedback and review requests - Email templates professionally translated in 5 languages - Customize with your logo and colors - Targeted links for buyers to depart feedback or reviews - Automatically include product images
- Daily email summary of the feedback and review activity - Complete good reputation for FeedbackFive activity for every order - Unlimited users
Pro: $29.99 / month
1.500 monthly emails included 10 quantity of Email Campaigns - Send feedback and review request emails - Manually exclude orders from solicitation - Basic timing capabilities (period, days after order, etc.) - Advanced timing capabilities (days after delivery) - Email Analytics - A/B testing - Auto-exclusions (Late Orders, Refunded Orders, Out of Country) - Advanced campaign rules (Segment by ASIN, Fulfillment Channel, geography, etc.) - Email overage fees (price per email, over plan limit): $0.0075
- Supports Amazon.com, .com.au, .ca, .mx, .co.uk, .de, .es, .in, .it and .fr - Monitor your individual ASINs - Monitor competitor ASINs 5 Free ASINs offered with plan - Track up to 10,000 ASINs - Review analytics over 7, 30 and 3 months - Export feedback to csv file - Review alerts by email and text
- Pre-built Amazon TOS compliant email templates for feedback and review requests - Email templates professionally translated in 5 languages - Advanced HTML editor - Feedback removal request email template - Customize using your logo and colors - Targeted links for buyers to depart feedback or reviews - Insert product specific content - Automatically include product images - Add animated GIFs - Include attachments for example PDF files - Customizable CTA buttons
Enterprise: starting at $59.99
Includes:
Email Management
8.000 to +1M Monthly emails included Unlimited variety of Email Campaigns - Send feedback and review request emails - Manually exclude orders from solicitation - Basic timing capabilities (period, days after order, etc.) - Advanced timing capabilities (days after delivery) - Email Analytics - A/B testing - Auto-exclusions (Late Orders, Refunded Orders, Out of Country) - Advanced campaign rules (Segment by ASIN, Fulfillment Channel, geography, etc.) - Email overage fees (price per email, over plan limit): as low as $0.0009 ($0.0009 - $0.005)
Feedback
- Supports Amazon.com, .com.au, .ca, .mx, .co.uk, .de, .es, .in, .it and .fr - Reputation management dashboard - Feedback analytics over 7, 30 and ninety days - Export feedback to csv file - Feedback alerts by email and text - Automated workflow for resolving feedback issues
Product Reviews
- Supports Amazon.com, .com.au, .ca, .mx, .co.uk, .de, .es, .in, .it and .fr - Monitor your individual ASINs - Monitor competitor ASINs 10 Free ASINs offered with plan - Track as much as 10,000 ASINs - Review analytics over 7, 30 and ninety days - Export feedback to csv file - Review alerts by email and text
Email Content
- Pre-built Amazon TOS compliant email templates for feedback and review requests - Email templates professionally translated in 5 languages - Advanced HTML editor - Feedback removal request email template - Customize together with your logo and colors - Targeted links for buyers to go out of feedback or reviews - Insert product specific content - Automatically include product images - Add animated GIFs - Include attachments such as PDF files - Customizable CTA buttons - One professionally designed email with a Certified FeedbackFive Email Designer ($399 value)
Administrative
- Daily email summary of one's feedback and review activity - Complete reputation FeedbackFive activity per order - Manage multiple stores - Unlimited users
Support
- In-app onboarding - Self-Service Help Center - Email - Chat - Phone - Personal kick-start session with the account advisor - One-on-one account optimization calls
FeedbackFive Review
FeedbackFive is the most useful assistant to acquire feedback from the customers, every time they are from and with an easy dashboard to monitor your reputation. Highly recommended. Why? Well, you won’t find a lot of features for this price.
For only $9.99 you can send 250 monthly emails, track 10.000 ASINs or get detailed insights for 8 different marketplaces.
Normally such a tools have a basic price per 1 marketplace. But FeedbackFive differs, since the costs are for 8 marketplaces and there are no hidden fees or surprises. So, as I said, for Feedback Five pennies it is possible to get a hell of your tool.